TERMS & CONDITIONS

Mayville’s Piano Studio 2021/2022 Online Music Lesson Policy

Table of Contents

Terms & Conditions

  1. Payments
  2. Cancellations
  3. Emergencies
  4. Make Up Lessons

PAYMENTS

Payment for music lessons are to be paid in advance of all music lessons via online invoices. If payment has not been received prior to lesson scheduled, student time slot may be forfeited. Please keep your time slot by making payment on your account prior to the next scheduled music lesson. Understandably, “life can throw us a curve” from time to time. If you have difficulty with your payment arrangement please contact Lou-Anne Mayville at “Mayville’s Piano Studio” to set up a payment arrangement.

CANCELLATIONS

A weekly time slot is scheduled and set aside specifically for you. As in line with other piano studios and other extracurricular activities, absences and/or missed lessons cancelled within 24 hours of the scheduled lesson will not be rescheduled or refunded. Mayville’s Piano Studio offers to make up lessons for non-emergency cancellations made prior to 24 hours of a scheduled music lesson.

EMERGENCIES

Emergency cancellations are accepted for illness, illness of a family member, death in a family member, or loss of internet by either party. Lessons cancelled due to emergencies will be rescheduled at a convenient time for both the teacher and the student.

MAKE UP LESSONS

Make up lessons for cancellation made 24 hours prior to the scheduled lesson or emergency cancellation will be honoured. Missed lessons are not pushed forward to the next month or pay period. Scheduling the make up lesson will be at a mutual time for both student and teacher. Please know that make up lessons do not expire and will be kept on account until they are made up.

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